Website Privacy Policy

Last updaated september, 8, 2026

Your privacy is very important to us.

Our Privacy Policy spells out our commitment to respecting the privacy of visitors to our site. We are very careful with what we do with your information.

This website, https://www.myfieromoment.com, (“Website”) is owned and operated by My Fiero Moment (“Company,” “we”, “our”). By accessing or using this Website, you agree to this Privacy Policy.

If you do not agree with our policies and practices, your choice is not to use our Website.

This Privacy Policy describes how we collect and use the personal information you provide to us on our Website. It also applies to information we collect on this Website, as well as in email, text, and other electronic messages between you and this Website. It does not apply to
information collected by us offline or through any other means, including on any other website operated by Company or any third party.

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email or by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this policy for the
latest information on our privacy practices.

1. Collection and Use of Personal Information

We collect personal information from you to provide a customized experience on our website. To opt out of data collection, contact us at [email protected].

Browsing

To ensure proper use of the Website, we automatically gather information about your computer such as your IP address, time and date of visit, browser type, referring/exit pages and operating system.

To ensure proper use of the Website, we collect the following personal information from you:
  • IP address
  • Time and date of visit
  • Browser and operating system information
  • Referring/exit pages

We may log this information for system administration, order verification, internal marketing, and system troubleshooting purposes.
We may also use this information:
  • To present our Website and its contents to you
  • To provide you with information, products, or services
  • To fulfill any other purpose for which you provide it
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
  • To notify you about changes to our Website

The data collected will be stored in the database until the expiration of the limitation period for claims under the Terms of Use.

Orders

To process your orders, we collect the following personal information from you:
  • Contact Information such as name, email address, mailing address and phone number
  • Billing Information such as credit card number and billing address
  • Preferences Information such as order history and email marketing preferences

The data provided in the order form will be stored in the database until the expiration of the limitation period for claims under the concluded contract. Each order is recorded in the database as a separate item.

Payment for the order is made via HoneyBook/QuickBooks. The data collection for payment is
done entirely via a third-party service.

Servers

To provide use of the Website via the server on which the Website is hosted, we collect the following personal information from you:
  • IP address
  • Server date and time
  • Browser and operating system information

This data is stored on the server until the expiration of the limitation period for claims under the concluded contract. This data is not used by the Company to identify anyone.

User Accounts

To provide a user account, we collect the following personal information from you:
  • Contact Information such as name, email address, mailing address and phone number

The data provided in the account form will be stored in the database until the expiration of the limitation period for claims under the concluded contract. You can modify data included in your account at any time using the options available after logging in to your account. You can delete your account at any time, which will also result in the removal of your personal data from the database.

Contact Forms

To fulfill your contact form requests, we collect the personal information contained in the contact form. The data provided in the account form will be stored in the database until the expiration of the limitation period for claims under the concluded contract.

2. Mobile Services

We may also collect non-personal information from your mobile device if you access the Website from your phone. Examples of information that may be collected and used include your geographic location, how you use the mobile site, and type of device. The data collected will be stored in the database until the expiration of the limitation period for claims under the Terms of Use.

3. Email Communications

We may use your email to deliver our daily newsletter, as well as for other promotional purposes.

Email messages we send you may contain code that enables our database to track your usage of the emails, including whether the email was opened and what links (if any) were clicked. The data collected will be stored in the database until the expiration of the limitation period for
claims under the Terms of Use.

You may indicate your preference to opt out of receiving promotional communications by following the unsubscribe instructions provided in the promotional email you receive or by contacting us directly at [email protected].

You acknowledge that it may take up to 10 days for us to process an opt-out request.

Please note that you cannot opt out of receiving transactional emails related to your account with us.

4. Cookies and Other Tracking Technologies

We use cookies to ensure proper functionality of the website and for the following purposes:
  • Keeping track of your preferences
  • Operation of the cart and the ordering process
  • Providing a user account
  • Recording the acceptance of the Terms of Use
  • Providing support
  • Tracking website statistics, such as number of visitors, type of operating system and web browser used, time spent on the website, visited subpages, etc.

The data collected will be stored in the database until the expiration of the limitation period for claims under the Terms of Use.

For this purpose, we may use a third-party website. The use of third-party services involves the implementation of the tracking code provided by the third-party service into our website’s code. This code is based on cookies but may also use other tracking technologies. In this regard,
collected information is completely anonymous and does not allow your identification.

You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website.

5. Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement.

We do not sell your personal information to third parties and we do not authorize the collection of our visitors' personally identifiable information by any third parties for the third parties' use.

We may also disclose your personal information:
  • To our subsidiaries and affiliates
  • To contractors, service providers, and other third parties we use to support our business
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Website users is among the assets transferred
  • To fulfill the purpose for which you provide it
  • For any other purpose disclosed by us when you provide the information
  • To comply with any court order, law, or legal process, including to respond to any government
  • or regulatory request
  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others

6. Personal Data

The Administrator of your personal data is My Fiero Moment, 4850 Allen Road Unit #535, 42-3350759.

You have the following rights concerning our processing of your personal data:
  1. The right to request access to your personal data as well as its rectification, removal or restriction of processing
  2. The right to object to the processing
  3. The right to transfer data
  4. The right to withdraw consent for the processing of personal data for a specific purpose
  5. The right to bring a complaint to the supervisory authority in connection with the processing of personal data

We may refuse to exercise certain rights from those indicated above in a situation where the implementation of a given right would be in conflict with the legitimate purpose of the data we process. For example, we may refuse to delete personal data specified in your order until the expiration of the limitation period for claims under the concluded contract.

We entrust the processing of personal data to the following entities:

  1. Showit: To host, operate, and maintain our website and provide our online services.
  2. Google Analytics: To collect and analyze website usage data, improve user experience, and monitor website performance.
  3. Flodesk: To manage email communications, newsletters, marketing campaigns, and subscriber lists.
  4. Intuit QuickBooks: To securely process payments, manage transactions, and maintain financial records related to your purchases.
  5. QuickBooks and External Accounting Services: To facilitate bookkeeping, accounting, tax reporting, and the processing of invoice information by authorized accounting professionals.
  6. Shipping Providers (including but not limited to UPS, FedEx, DHL, and the United States Postal Service (USPS)): To process, fulfill, and deliver your orders and provide shipment tracking information.
  7. Social Media Platforms (including but not limited to Instagram, YouTube, TikTok, LinkedIn, and Pinterest):To communicate with you, share content, respond to inquiries, and engage with you through our social media channels.
  8. HoneyBook: To manage client inquiries, proposals, contracts, invoices, payments, project workflows, and client communications.
  9. Calendly: To allow you to schedule appointments, consultations, coaching sessions, or other meetings and to send scheduling confirmations and reminders.

In connection with the use of these third-party entities, personal data may be transferred to another country.

7. Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. In the event of a data breach, you will be notified within 72 hours.

8. A Note About Children

We do not intentionally gather personal information from visitors under the age of 13.

If a child under 13 submits personal information to us and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Data from a child under 13, please
contact us at [email protected].

9. Contact Information

You can contact us about this Privacy Policy by emailing us at [email protected].

California Privacy Policy

Last updaated september, 8, 2026

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of My Fiero Moment to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to [email protected].

Pursuant to California Civil Code Section 1798.83(c)(2), members of My Fiero Moment do not share your personal information with other member companies or others outside My Fiero Moment for those parties’ direct marketing use unless you elect that we do so. For more information about our privacy and data collection policies, you may wish to review the privacy policy above.

If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to [email protected]. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

E-Commerce Policies

Last updaated september, 8, 2026

1. Order Acceptance

You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept any orders at our sole discretion. After having received your order, we will send you a confirmation email with your order number and details of the items you have ordered. Acceptance of your order and the formation of the contract of sale between Company and you will not take place unless and until you have received your order confirmation email.

2. Prices and Payment Terms

All prices posted on this Site are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted
prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email. We are not responsible for pricing, typographical or other errors in any offer by us and we reserve the right to cancel any orders arising from such errors.

Terms of payment are at our sole discretion and payment must be received by us before our acceptance of an order. You represent and warrant that (i) the payment information you supply to us is true, correct and complete, (ii) you are duly authorized to use such payment for the purchase, (iii) charges incurred by you will be honored by your payment institution, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.

3. Shipping Policies

Effective Date: Friday, September 25, 2026

Thank you for shopping with us! We are committed to processing and shipping your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing
  • Orders are processed within 1–3 business days after payment is received.
  • Orders are processed Monday through Friday, excluding weekends and holidays.
  • During peak seasons, sales events, or holidays, processing times may be slightly longer.

Shipping Methods & Delivery Times
Estimated delivery times begin after your order has been processed.
  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days (if available)
  • Overnight Shipping: 1 business day (if available)

Delivery times are estimates and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping address, package weight, and selected shipping method.

We may periodically offer free shipping promotions. Eligibility requirements will be clearly stated during those promotions.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take up to 24 hours to appear.

Shipping Locations
We currently ship to:
  • United States

If your country is not listed during checkout, please contact us before placing your order.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an incorrect address is provided and your order has already shipped, we are not responsible for delays, lost packages, or additional shipping charges.

If you notice an error, please contact us immediately. We will do our best to update your order before it ships.

Lost, Stolen, or Damaged Packages

Once a package has been handed over to the shipping carrier, the carrier assumes responsibility for delivery.

If your package is lost, stolen, or arrives damaged:
  • Contact us within 7 days of the expected delivery date.
  • We will work with the shipping carrier to investigate the issue.
  • Depending on the outcome, we may offer a replacement or other resolution at our discretion.

Delays
We are not responsible for shipping delays caused by:
  • Weather conditions
  • Natural disasters
  • Carrier delays
  • Customs processing
  • Holidays
  • Incorrect shipping information
  • Other circumstances beyond our control

International Orders
For international shipments:
  • Delivery times vary by destination.
  • Customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their country.
  • We are not responsible for customs delays.

Order Changes or Cancellations

Orders may only be changed or canceled before they have been processed for shipment. Once an order has shipped, it cannot be canceled.

Contact Us

If you have any questions about your order or our shipping policy, please contact us:
Email: [email protected]
Business Name: My Fiero Moment

4. Final Sale; Returns; Exchanges

Final Sale, Return & Exchange Policy

Effective Date: Friday, September 25, 2026

We want you to shop with confidence. Please review our Final Sale, Return, and Exchange

Policy before making your purchase.

Final Sale Items

The following items are Final Sale and cannot be returned, exchanged, or refunded unless they arrive damaged or you receive the wrong item:
  • Clearance or sale merchandise
  • Gift cards
  • Personalized or custom-made products
  • Limited edition items marked "Final Sale"
  • Digital products or downloadable content
  • Any item specifically identified as Final Sale at the time of purchase

By purchasing a Final Sale item, you acknowledge and agree that the sale is final.

Return Policy
Eligible items may be returned within 15 days of the delivery date.

To qualify for a return, items must:
  • Be unused and in their original condition
  • Include all original packaging, tags, and accessories (if applicable)
  • Be accompanied by proof of purchase or order confirmation

We reserve the right to deny returns that do not meet these requirements.

Non-Returnable Items

The following items cannot be returned:
  • Final Sale items
  • Customized or personalized products
  • Gift cards
  • Digital downloads
  • Products that have been used, altered, damaged by the customer, or are missing original packaging

Exchange Policy

We gladly accept exchanges for eligible items within 15 days of delivery. Items being exchanged must:
  • Be unused and in original condition
  • Include original packaging and tags
  • Be accompanied by proof of purchase

Exchanges are subject to product availability. If the requested item is unavailable, we may offer a store credit or refund where applicable.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:
  • Your order number
  • A description of the issue
  • Photos showing the damage or incorrect item

We will review your claim and, if approved, provide a replacement, exchange, or refund at no additional cost.

Return Shipping

Unless the return is due to our error (such as receiving a defective or incorrect item), customers are responsible for return shipping costs.

Original shipping charges are non-refundable unless required by law.

We recommend using a trackable shipping service, as we are not responsible for returns lost during transit.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:
  • Refunds will be issued to your original payment method.
  • Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

Shipping charges are non-refundable unless the return results from our error.

Order Cancellations

Orders may be canceled only if they have not yet been processed or shipped.

Once an order has entered processing or has shipped, it cannot be canceled.

Contact Us

If you have any questions regarding returns, exchanges, or refunds, please contact us.
Business Name: My Fiero Moment
Email: [email protected]

5. Not for Resale

You agree to comply with all applicable laws and regulations of the various states and of the United States. You represent and warrant that you are buying products or services from the Site for your own use only, and not for resale.

6. Disclaimer of Warranties

WE DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION, THOSE OF NON- INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE WITH RESPECT TO THE SITE, OR ANY CONTENT OR ANY INFORMATION, GOODS, OR SERVICES THAT ARE AVAILABLE OR ADVERTISED OR SOLD THROUGH THE SITE.

OUR RESPONSIBILITY FOR DEFECTIVE PRODUCTS IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT AND COMPLIMENTARY SHIPPING FEES AT OUR SOLE DISCRETION. NO PERFORMANCE OR OTHER CONDUCT, NOR ANY ORAL OR WRITTEN INFORMATION, STATEMENT, OR ADVICE PROVIDED BY US OR ANY OF OUR AGENTS OR EMPLOYEES WILL CREATE A WARRANTY, OR IN ANY WAY INCREASE THE SCOPE OR DURATION OF THIS LIMITED WARRANTY.

7. Digital Materials

In accordance with the terms herein, and in consideration for digital purchases made from the Site, Company grants to You, and You accept from Company, a non-exclusive and nontransferable license (the "License") to use the current version of our digital materials (“Digital Materials”). Digital Materials includes any purchased ebooks, online courses, templates, photos, or other digitally available materials. You agree to use and access the Digital Materials solely for Your own personal educational purposes. You have no implied rights to the License of Digital
Materials. Except as is otherwise expressly permitted in this Agreement, the use of the Digital Materials is restricted so no one may do any of the following or aid anyone in such endeavor: (a) Sublicense, sell, lease, or rent the Digital Materials; (b) Decompile, disassemble, reverse engineer or attempt to derive the source code from or structure of the Digital Materials; (c) Create a derivative work that is based on any portion of the Digital Materials; (d) Rewrite any portion of the Digital Materials or use any portion of the Digital Materials in connection with creating any work that is similar in function, content or appearance to any portion of the Digital Materials; (e) Remove any proprietary notice from the Digital Materials; (f) Copy, reproduce, distribute, or in any way duplicate all or any part of the Digital Materials; (g) export or re-export the Digital Materials or any portion thereof in violation of the export control laws or regulations of the United States; (h) engage in, facilitate, or further any unlawful conduct; and/or (i) damage, disable, overburden, or impair any Company Website (or the networks connected to any Company Website) or interfere with anyone else's ability to access or use the Digital Materials.
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